Most supportive insurance I have ever had!
Amazing support to get my beloved pet through multiple vet visits with different vets until I found the right vet. Thank you, Pumpkin. You are a life saver
By Vasu N.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Amazing support to get my beloved pet through multiple vet visits with different vets until I found the right vet. Thank you, Pumpkin. You are a life saver
By Vasu N.
When I need Pumpkin they are always available. My cats have needed extra vet care and Pumpkin covered the 90% after my deductible. This made things much more manageable financially. I am so glad I have Pumpkin Pet insurance.
By Maryann W.
Excellence customer service. Quick response on claims. Affordable. User friendly website. One of the best pet insurance.
By LUCY
It only took me a couple of minutes to put in my claim. It was approved very quickly and the money appeared in my account a couple of days later, as predicted.
By undecided C.
Submitted paperwork, five days later,reimbursed!!!!!
By Gregg
Quick and easy claim process. Great communication and expediency of claim.
By customer C.
Our dog was back and forth to the ER 4 times. Pumpkin paid all the claims without any hesitation and we received our money back very quickly!
By Chris
It was easy to file a claim. Response was timely and accurate according to coverage.
By Cyndi