Great service
Great service
By Edward B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Great service
By Edward B.
Prompt reply.
By Sandra
Excellent Programs offered and fantastic Customer Support.
By SAMUEL W.
Fabulous turnaround time.
By Dawn
We adopted a pair of bonded female cats ages 5 & 6. We were pleased our first wellness visits were covered and promptly paid. We always regretted not having insurance for our previous pets.
By Dawn
I submitted my first claim. I called to make sure I was doing everything properly and basically all I needed to do was submit the claim with a copy of the vet bill, and Pumpkin reached out to the vet, and I got the payment about 2 weeks later deposited directly into my checking account! Very easy process!
By NK
So far Pumpkin is working excellent for us. I wasn’t sure how reimbursement worked and seemed to take awhile but once I reached out it was reimbursed right away. It did take a little longer than what it says on the website but still reasonable!
By Joann
My claim was processed immediately and I was reimbursed by the 3rd day after. They are quit efficient for handling claims.
By Jan G.