Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
55 reviews
Pride of MauiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pride of Maui is a local family-owned and operated ocean tour company offering snorkeling, whale watching, and sunset cruise experiences off the coast of Maui. Operating from Māʻalaea Harbor, we provide guided excursions to destinations such as Molokini Crater and other well-known snorkeling areas along Maui’s coastline.Our fleet consists of large, stable catamarans designed for comfort and safety, and our tours are led by experienced captains and professional crews who focus on guest care, education, and responsible ocean practices. Guests frequently mention the friendliness and knowledge of our crew, as well as the overall quality of the onboard experience.Because our tours take place in a natural ocean environment, each trip is shaped by real conditions and wildlife behavior. Ocean visibility, marine life sightings, and weather can vary day to day, which makes each experience unique and authentic.Pride of Maui has welcomed guests from around the world for decades and is committed to providing thoughtful, well-run ocean experiences while respecting Maui’s marine ecosystem. We value honest guest feedback and use reviews to continually refine and improve our tours.
Pride of Maui (prideofmaui.com) has 55 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
55 approved reviews, newest moderated first
This was a great snorkel tour experience. Our group of 7, including 4 teen boys, loved it. Snuba was an add on and they loved it. Do not miss!
By Theresa
Response from Pride of Maui· Jul 15, 2026
Mahalo for the great review! We're thrilled your entire group had such a memorable day on the water. It's wonderful to hear the SNUBA experience was a hit with the teens. We appreciate the recommendation and hope to welcome all seven of you back on a future trip to Maui!
Safe Good quality equipment Great service
By Jackie P.
Response from Pride of Maui· Jul 13, 2026
Mahalo for your review! We're glad you felt safe and well cared for throughout your trip. Providing quality equipment and attentive service is a top priority for our crew, and we're grateful you took the time to share your experience.
Our experience was amazing , crew and captain was very polite, attentive and courtesy, boat is in excellent conditions, clean and beautiful. Only little thing is the breakfast is to sweet for early time , can introduce others salty things like toast, white bread or some sauces or bacon, just suggestions.
By Carlos M.
Response from Pride of Maui· Jul 11, 2026
Mahalo for the wonderful review! We're delighted you enjoyed the crew, the captain, and the comfort of the boat. We also appreciate your thoughtful breakfast suggestion. Guest feedback helps us continue refining the experience, and we'll be happy to share your ideas with our team. We hope to welcome you back on your next visit to Maui!
Awesome experience and friendly/helpful crew!
By customer
Response from Pride of Maui· Jul 9, 2026
Mahalo for the wonderful review! We're so glad our crew helped make your day both memorable and enjoyable. We appreciate your choosing Pride of Maui and hope to welcome you back the next time you visit Maui.
Trip was fantastic, crew was exceptional and attentive to guests.
By Dave
Response from Pride of Maui· May 20, 2026
Mahalo! Sounds like a great day on the water. We’re glad the crew helped make the experience memorable and took great care of everyone on board. Appreciate you joining us.
Just got back from Maui and we had the most magical experience aboard the Pride of Maui ‘Elua, where we celebrated our wedding—it was truly the perfect wedding and the best way to kick off our honeymoon. This ship is an absolute gem in every way, clean, modern design, with AC. The staff were hands-down amazing—friendly, attentive, and always going the extra mile with genuine smiles. The crew helped make our special day feel seamless and unforgettable, they treated us and all of our guests like royalty. Food was straight-up incredible. Our fresh, flavorful main entrees were mahi mahi and bbq rib options—the vegetable/potato sides and ultimately the lilikoi cheesecake was to die for! They also offer an open bar, which was perfect as you don’t have to worry about paying anything extra . Our family and friends absolutely loved it too—they couldn’t stop raving about how beautiful, relaxing, and well-run the whole thing was. Pride of Maui nailed it on all fronts, If you’re considering having a private event such as boat wedding like we did, book it!—You won’t regret it. 10/10.
By Aisha C.
Response from Pride of Maui· May 17, 2026
What an incredible way to begin your honeymoon! We’re honored you chose ʻElua for such an important celebration, and it means so much to hear the crew helped make the day feel seamless and memorable for both you and your guests. From the food and atmosphere to the sunset views, it sounds like everything came together beautifully. Thank you for trusting us with your wedding celebration, and congratulations again from all of us at Pride of Maui.
It was an entertaining trip with good food. Everything went off as expected.
By Lance
Response from Pride of Maui· May 17, 2026
We’re so glad to hear everything came together for a smooth and enjoyable trip. We’re happy you enjoyed the food and time on the water. Mahalo for joining us!
Best snorkeling trip on Maui! Excellent and friendly staff and food was great as well. Boat was comfortable and had plenty of room.
By Lana P.
Response from Pride of Maui· May 11, 2026
Mahalo! That’s an incredible compliment. We’re glad the crew, food, and comfortable experience all stood out. Plenty of space on the water makes a big difference, and we’re happy you enjoyed the day with us.
