Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
175 reviews
Premium SaunasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Premium Saunas, we believe your home should feel like a retreat. That is why we offer a carefully selected range of traditional, infrared, indoor, and outdoor saunas, all crafted with quality you can count on. Each sauna includes a full manufacturer’s warranty, and with our price match promise, you are guaranteed the best value online. From start to finish, our team is here to make the process smooth so you can enjoy the comfort, health benefits, and relaxation of your own private spa at home.
Premium Saunas (premiumsaunas.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
175 approved reviews, newest moderated first
Great product, easily assembly, perfect fit and finish. Works perfectly. Delivery service and packaging was excellent.
By Nitram
Response from Premium Saunas· Sep 9, 2026
Thank you! We're so glad you're enjoying your new sauna. Wishing you many relaxing sauna sessions ahead!
In my search for a sauna, Premium was very responsive and the ordering process was super simple. Delivery communication was on point as well. We love our sauna.
By S D.
Response from Premium Saunas· Sep 9, 2026
Thank you! We're so glad you're loving your sauna. We appreciate you taking the time to share your experience!
Well designed and easy to put together. It took just a couple of hours. It is a good looking unit with all the features I was looking for.
By Tim G.
Response from Premium Saunas· Sep 9, 2026
Thank you, Tim! We're glad the assembly went smoothly and hope you enjoy your new sauna for years to come.
This Sauna went together easily and we used right away. It heats up to temperature in about 30 minutes. Very satisfied with it.
By DALE F.
Response from Premium Saunas· Sep 9, 2026
Thank you, Dale! We're happy to hear you're enjoying your new sauna. Wishing you many relaxing sauna sessions ahead!
Excellent service and prices
By Mrs M.
Response from Premium Saunas· Sep 9, 2026
Thank you! We're glad you had a great experience. Enjoy your sauna!
They had very quick and responsive customer service. I intentionally called on a holiday weekend and they were the only distributor I could find with a live agent to speak to - not to mention a very knowledgeable one. Upon receiving the sauna - I had a question and their team was immediately available via phone and the same person could also see an email I had sent. Excellent service.
By Ryan
Response from Premium Saunas· Jul 30, 2026
Thank you, Ryan! We’re so glad you had a great experience with our team. We’ll be sure to share your kind words, and we hope you enjoy your new sauna!
Great product! Kept us updated throughout the whole thing as our sauna was on a nationwide back order
By Rachael
Response from Premium Saunas· Jul 24, 2026
Thank you, Rachael! We’re glad we could keep you updated, and we appreciate your patience during the backorder. Enjoy your new sauna!
My item arrived in a timely manner with everything it was supposed to have.
By Rich F.
Response from Premium Saunas· Jul 21, 2026
Thank you, Rich! We’re glad everything arrived on time and just as expected. Enjoy your sauna!
