Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
8 reviews
ToptureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Topture is a premium online sauna retailer specialising in home saunas, outdoor saunas, and high-quality sauna heaters for customers across the United States. We offer a carefully selected range of products from established Nordic and North American sauna brands, helping homeowners find the right setup for their space, budget, and preferences.Our range includes traditional home saunas, backyard and outdoor saunas, barrel and cabin-style saunas, sauna heaters, and related sauna equipment. We work with trusted manufacturers and focus on providing clear product information, expert buying guidance, and reliable support throughout the purchasing process.Topture serves customers nationwide with direct-to-home delivery and protected freight options for larger sauna products. Our goal is to make buying a sauna online straightforward, from comparing different sauna types and heater options to understanding sizing, installation requirements, and product suitability.Whether you are building a new home sauna, upgrading an existing sauna heater, or choosing an outdoor sauna for your backyard, Topture helps you compare premium options and make an informed purchase with confidence.
Topture (topture.com) has 8 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
8 approved reviews, newest moderated first
This company is fantastic. They matched a reduced price and delivered within 5 days of placing the order by FEDEX.
By Janice B.
Response from Topture· Apr 24, 2025
Thank you so much for the kind words! We're thrilled to hear that you had a great experience with us. Enjoy your new purchase, and don’t hesitate to reach out if there’s anything else we can help with. We appreciate you choosing Topture!
Great Company. Benny thx
By Robert
Response from Topture· Dec 13, 2024
Hi Robert, Thank you for your kind words! We're thrilled to hear you had such a great experience with us. I'll be sure to share your appreciation with Benny – he’ll be delighted to know he made a difference. If there's anything else we can assist you with, don't hesitate to reach out!
I ordered in peak season so I had to wait a little longer for my sauna to arrive. Nonetheless, I was very happy with the overall experience. I was kept up to date at all times and we are really happy with the sauna that we’ve got.
By Elijah M.
Response from Topture· Jan 3, 2025
Thank you for your understanding and patience during the busy season! We’re delighted to hear that you felt well-informed throughout the process and, most importantly, that you’re happy with your new sauna. Your satisfaction means the world to us, and we’re so glad we could deliver an experience and product that you’re pleased with. If there’s ever anything more we can do for you, don’t hesitate to reach out. Wishing you many relaxing moments in your sauna!
Benny made the whole purchasing process very easy and provided great help throughout the whole process.
By Jason C.
Response from Topture· Jan 3, 2025
Thank you for the wonderful feedback! We’re thrilled to hear that Benny made your purchasing process smooth and stress-free. Providing excellent service and support is what we strive for, and it’s great to know we hit the mark for you. Enjoy your new purchase, and we hope to serve you again in the future!
Ordering from Topture has been a great experience. The order arrived earlier than expected and everything was easy to assemble. Whenever we had any questions also after the purchase they were always quick to respond. I highly recommend the company.
By Ethan H.
Response from Topture· Jan 3, 2025
Thank you so much for your glowing review! We’re thrilled to hear that your experience with Topture exceeded expectations, from the early delivery to the easy assembly process. Providing quick and helpful support, even after the purchase, is a priority for us, and it’s wonderful to know that it made a difference for you. Your recommendation means the world to us! If there’s ever anything else we can assist you with, don’t hesitate to reach out.
What a great experience! Very knowledgeable staff, quick communication times and fast shipping. I‘ll definitely recommend them to my friends.
By Isabella S.
Response from Topture· Nov 19, 2024
Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with us. Our team works hard to provide knowledgeable support, quick communication, and efficient shipping, so it means a lot to know we hit the mark for you. We truly appreciate your recommendation and look forward to serving you or your friends in the future!
Great experience. They have answered all the questions I had and helped me find the right solution for my situation. Everything came securely packed and within the expected timeframe. We are very happy with the sauna and can definitely recommend them.
By Sarah N.
Response from Topture· Nov 16, 2024
Thank you for your positive feedback. We are glad to hear you enjoy your sauna!
Great service and their support was very helpful. The order arrived in time and was securely packed.
By Brian
Response from Topture· Nov 6, 2024
Thank you very much, Brian! We are very happy to hear that.
