Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
538 reviews
Plymouth Rock AssuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
i called to get a quote and was connected to a broker that made a clerical error with my applicaiton. When i tried to fix it, Plymouth Rock blamed the broker and the broker was nowhere to be found. Shady.
By Unhappy C.
Response from Plymouth Rock Assurance· Jun 9, 2026
Hi, we're sorry to hear that. We will escalate this our team to look into.
The agent was very courteous, very nice and helpful is adding a new car and deletion of another scheduled for 5 days later. She was very professional and patient when the car salesman went over needed Vin ID, and sending back needed policy information and temporary ID.
By Sam H.
Response from Plymouth Rock Assurance· Jun 9, 2026
Hi, we're so glad to hear our agent provided great service. Your feedback is truly appreciated!
Everything is running smoothly
By CHARLES A.
Response from Plymouth Rock Assurance· Jun 9, 2026
Glad to hear that. Thanks for being a customer!
eay to work with
By customer
Response from Plymouth Rock Assurance· Jun 9, 2026
We're glad to hear that. Thanks for sharing!
It’s wonderful to be with Plymouth
By Mufit A.
Response from Plymouth Rock Assurance· Jun 9, 2026
Thank you for sharing and for choosing Plymouth Rock!
Good experience
By JULIO O.
Response from Plymouth Rock Assurance· Jun 9, 2026
We're happy to hear that. Thanks for sharing!
I chose the lone star to get someone's attention. How is it possible to spell the name Timothy incorrectly? I asked that it be changed and not that my request be ignored.
By TIMMOTHY M.
Response from Plymouth Rock Assurance· Jun 8, 2026
Hi, we're sorry about that and will escalate this request to our team ASAP to get corrected.
representative solved my issue right away, very curious and pleasant
By teresa W.
Response from Plymouth Rock Assurance· Jun 9, 2026
Hi Teresa, we're glad to hear that. Thank you for sharing!
