Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
538 reviews
Plymouth Rock AssuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
It is nice people when you call them they really gentle to answer every other questions
By REGINO O.
Response from Plymouth Rock Assurance· Jun 9, 2026
Hi, we are so happy to hear that. Thank you for your kind words!
No frills and affordable
By BENJAMIN T.
Response from Plymouth Rock Assurance· Jun 9, 2026
Hi, we're glad to hear that and appreciate your feedback.
This is an amazing apps, It tracks every trip I made. the only complain is that I used my free hands phone to make some calls using Siri and the system said that I use my cellphone while I am driving. Please correct Isabel is spelling wrong. I am by Cristina Lysakowski only.
By Isabel Cristina L.
Response from Plymouth Rock Assurance· Jun 9, 2026
Hi, we're glad to hear that! We understand your concerns and will share this feedback with our team.
Great communication, very happy with the pricing.
By Carla C.
Response from Plymouth Rock Assurance· Jun 9, 2026
Hi Carla, thank you for your feedback! We're glad to hear you had a positive experience with our team and were happy with your pricing. Thanks for being a customer!
Affordable. Should of switched from state farm sooner
By John M.
Response from Plymouth Rock Assurance· Jun 9, 2026
HI, we are so glad to hear that. We appreciate your feedback.
Everything
By JOANNA P.
Response from Plymouth Rock Assurance· Jun 9, 2026
Hi, we're glad to hear that. Thanks for sharing!
Hello, Plymouth Rock Insurance Company made it easy for me to obtain a new policy. After several years and increases in payment on my old insurance policy, Plymouth Rock gave me a competitive offer that I could not refuse. I have all The same coverages and protections without the additional cost of what I was over paying for many years. Ms. Annis did a wonderful job and expedited my request. Thank you so much for onboarding me.
By Holiday H.
Response from Plymouth Rock Assurance· Jun 9, 2026
Hi, we are so happy to hear about your experience and appreciate you sharing your feedback. Welcome to Plymouth Rock!
Good, easy for pay
By Eloy A.
Response from Plymouth Rock Assurance· Jun 9, 2026
Hi, we appreciate you sharing your feedback.
