Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
538 reviews
Plymouth Rock AssuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
Luis was patient, informative and kind, working through all the details. Answered all my questions.
By LINA P VILLALONGO G.
Response from Plymouth Rock Assurance· Aug 18, 2026
Thanks for sharing! We're so glad our team was able to help.
When I was looking to get a quote on my car insurance, my son suggested Plymouth because he thought they were great. I took his advice and contacted his agent Kevin. the process couldn't have been easier. Kevin is wonderful to work with, was thorough and I received a quote the same day. It was substantially lower than what I had been paying! I have already recommended Kevin/Plymouth to 3 other people.
By KAREN R.
Response from Plymouth Rock Assurance· Aug 18, 2026
We love hearing this! We're so glad the process was easy and that our team helped you find a great rate. Thank you for choosing Plymouth Rock and for recommending us to others!
The sales agent we dealt with was what made the experience great. He knew exactly what we were after and explained everything clearly.
By DONALD M.
Response from Plymouth Rock Assurance· Aug 17, 2026
We love to hear that! Thank you for sharing and for choosing Plymouth Rock.
It very good
By LIROSIER A.
Response from Plymouth Rock Assurance· Aug 17, 2026
We're happy to hear that. Thank you for sharing!
Excellent service. Kevin K. Was my agent and he did a stellar job of finding me a better rate on car insurance. A much better rate than my previous company who was charging me an arm and a leg. After working through everything Kevin found me a better policy with PR that saves me literally 60% ( savings of 160/month) compared to what i was paying with geico. Thank you Kevin and Plymouth Rock for you patience and stellar work finding me a better policy. I will refer my family to you if they are interested for sure. :) Thanks again, Michael C.
By MICHAEL C.
Response from Plymouth Rock Assurance· Aug 17, 2026
We love hearing this! We're so glad our team was able to find a policy that worked for you and helped you save. Thank you for choosing Plymouth Rock!
Knowledgeable service rep that was very helpful
By Doug
Response from Plymouth Rock Assurance· Aug 17, 2026
We're so happy to hear about your great experience. Thank you for sharing!
Great service
By MK
Response from Plymouth Rock Assurance· Aug 17, 2026
So glad to hear! Thank you for sharing.
The staff she had great customer service skills and found the best price for me.
By CYMONA
Response from Plymouth Rock Assurance· Aug 17, 2026
We're glad to hear you had a positive experience and found a price you were happy with. Thanks for choosing Plymouth Rock!
