PhiloReviews of philo.com

Buyer beware .. do not waste your time buying Philos package its not as advertised. I used a valid paysource they said they dont accept that kind of payment, I then selected paypal, they declined that to, its nothing wrong with my payment source because I pay for Hulu, Disney and other streamin apps with no problem, customer service is horrendous and they have lots of complaints on their site where members are complaining about the app freezes alot, doesnt play properly or doesnt stream at all, also some folks cancelled and Philo still continue to charge them. Its on their site in the help section where you can complain, ask questions or answer them... Philo is more of a data aggregation app.. false advertising and the packages look good but they are misleading extremely misleading

I've been a Philo customer for years. The programming is actually pretty decent, BUT - the big but - they really have gotten out of control with the commercials. There are literally commercials about every 10 minutes. I spend more time watching commercials than actual programs which totally sucks. I'll sit down to have lunch and think "I'm going to watch for 1/2 hour while I eat lunch" that 1/2 hour turns into 3/4 commercials :( And to boot, they show the same commercial over and over and over again - I mean come on, it's bad enough wasting my time (and money) with so many commercials, but it's so much worse when it's the same one over and over! Stop the insanity with so many commercials Philo!

1. Couldn't do a free trial because it said I already had an account (I figured I just forgot), so I tried to sign in and reactivate, only to be told no account existed. Charged $25 and then found out.... 2. It advertising a DVR, but it's too sensitive to actually control, so you either watch the commercials anyway, miss the beginning of the next segment, or spend so much time trying to stop it at the beginning of the next segment that it would have been faster to just watch them. 3. The first two shows I searched, that are advertised as being available on Philo - aren't here. The pictures are there, as if they're choices, but not currently available on VOD and not scheduled for future airings. 4. They're running A LOT of scam commercials that prey on the elderly and under-educated. I've already turned off auto-renew and hopefully can just cancel this for a refund. Less than 24 hours and this has already proven to be a WASTE of $25.

Duplicitous organization that lies about sending e-mails regarding issue with charging payment so they can cancel account, remove $10 credit, clear saved recordings, and force customers into reactivating at full price. Every other e-mail they've ever sent is delivered just fine but the FOUR they claim they sent prior to canceling surprisingly never showed up. All so they can milk you for an extra $120 a year.

Well, Philo is great, if: You're not into sports or news. Has a bunch of channels, and I'm paying $20/month, as I got it before it went to $25/month It's horrible if you have a technical question, issue, or a problem. You call the number and get some third world country in a different hemisphere. They are completely useless. Spent 20 minutes discussing my problem. Not only wasn't it corrected, but.. the rep. I spoke to escalated it, and.a technical person was supposed to call me today, 1/27/24 at 1 pm EST. It's now 5:30 pm, and nothing. I'm not going to hold my breath. These companies outsource their support services to other countries. Unfortunately, the only people who suffer the consequences are their customers. I'm not ready to cut ties with Philo, yet....but certainly looking at other options.

What a rip off unable to login for the trial but they still tried to charge me screw you philo

I've had Philo for many years. They've gone way to woke for me. I don't want to see certain show, or the crap they are pushing. I'm conservative and concerned that I don't have a voice anymore. Commercial in spanish, lbgtwxyz, more shows of color I don't watch but are being pushed to watch. I want a choice, block what I want to see. Options for myself. Although the price is good, what's the alternative that's more conservative. Suggestions???

If I could give a 0 star review I would. I'm only on day 2 of the free trial and I cannot make it through the show I'm watching because it keeps stopping and then when I go to play it again it starts from a place I've already seen. I can't skip ahead ...it'll just stop....So beyond frustrating. Too many commercials, irritating interface. Who did this? Truly who made this app/streaming service? It's so bad. I can't make it through an episode of anything without it crashing.