great Service
great Service
By andrew B.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
436 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Acratech manufactures ball heads and other fine photography accessories in Southern California. We blended our passion for outdoor photography with our experience in manufacturing design to produce products that are strong, lightweight and versatile. Our products are engineered for nature, landscape, travel and wildlife photography. Wander farther, explore longer and create more!
Acratech (acratech.net) has 436 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
436 approved reviews, newest moderated first
great Service
By andrew B.
Always high quality. Fast shipping.
By Charles
The guys there took the time to match up a plate for an older camera. Works perfectly! Many thanks. bill
By William T.
Great product, great customer service and fast shipping!
By Mark S.
Very helpful both patty and Scott
By Jay G.
Acratech is a top tier American manufacturer. I've relied on its tripod heads and quick release hardware for about 15 years across many interests (birding, amateur astronomy, video, and photo) and have many pleasant interactions with its owner Scott, including some technical ones where I had to mod some products. The product quality and service has held up 100% over this time - a rare thing in this generation.
By Raman
Acratech is a game-changer for anyone looking to streamline their digital life. The platform offers a seamless, user-friendly experience that simplifies complex tasks with ease. Whether you're managing projects, organizing data, or automating workflows, Acratech delivers powerful tools in an intuitive package. The interface is clean and efficient, making it accessible even for those new to tech. What sets Acratech apart is its versatility-it adapts to your needs without overwhelming you. The support team is responsive, ensuring you never feel stuck. If you want a reliable, all-in-one solution, Acratech is the way to go. It’s not just software; it’s a game-changer for productivity.
By Farrell
Response from Acratech· Aug 31, 2026
Hi, It appears that this review is intended for a different Acratech because we do not sell software. And although it is a very nice review it is clearly intended for someone else. Also it is a very positive review but you only gave it 1 star. Thank you for removing this review. Scott
I ordered two items from Acratech. One of the items was out of stock. Patty went out of her way to find that item from the manufacturing floor. Both items were received in good condition by 2nd Day Air FedEx. The items fit and worked perfectly on my Nikon SLR’s. The items appear to be made of quality materials and the finish was perfect. Thanks Patty and the rest of the gang at Acratech.
By Tom