Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Friendly and on time. Overall great experience. Would recommend!
By Amanda
Response from Pettable ESA· Oct 10, 2024
Hi Amanda, We're so thrilled to hear you had a great experience! Friendly and timely service is what we strive for, and we're so glad we could meet your expectations. Thank you for the recommendation and for trusting Pettable for your ESA needs!
Aubrey was very personalable and professiona
By Roberta B.
Response from Pettable ESA· Oct 10, 2024
Hi Roberta, Thank you for sharing your experience! We're so glad to hear that Aubrey was personable, professional, and punctual. It's wonderful to know that talking to her was such a positive and helpful experience for you! Once again, thank you for choosing Pettable!
Super easy service and kind therapist
By Becca Y.
Response from Pettable ESA· Oct 8, 2024
Hi Becca, Thank you for your wonderful feedback! We're delighted to hear that you found our service easy to use and that you had a positive experience with your therapist. If you need any further assistance or have questions in the future, please feel free to reach out. We're here to help!
Smooth simple process, timely appointment, landlord accepted
By Samantha B.
Response from Pettable ESA· Oct 8, 2024
Hi Samantha, Thank you for sharing your experience! We're thrilled to hear that the process was smooth and simple for you, and that your landlord accepted the letter. If you have any more questions or need further assistance, don’t hesitate to reach out. Once again, thank you for choosing for Pettable!
Heather was so supportive and made everything so easy from start to finish. I instantly felt comfortable talking with Heather about my PTSD and how my dogs are my biggest supporters. She made the whole process from beginning to end so seamless.
By Amanda
Response from Pettable ESA· Oct 8, 2024
Hi Amanda, Thank you for your fantastic review! We're thrilled to hear that Heather made the entire process easy and supportive for you. Your comfort and well-being are important to us, and we’re glad to have been a part of your journey. Feel free to reach out anytime if you need further assistance!
It was so easy to work with and resources were readily available and the site is super efficient and you guys kept my family together❤️
By Sarah M.
Response from Pettable ESA· Oct 8, 2024
Hi Sarah, We greatly appreciate your kind words! It warms our hearts to know that we could help keep your family together. Our goal is to provide accessible resources and a seamless experience, and we’re glad we succeeded. If you have any questions or need assistance down the road, we’re here for you!
I worked with Kya Miller and she was fantastic to speak with.
By Cole D.
Response from Pettable ESA· Oct 8, 2024
Hi Cole, Thank you for sharing your experience! We’re so glad to hear that Kya was fantastic to work with. Our team strives to provide exceptional support, and it’s wonderful to know Kya was able to assist you effectively. If you need anything else, just let us know! Once again, thank you for choosing Pettable!
very straightforward and easy process - I paid for the 24 hour turn around because I needed the letter ASAP and it even arrived early.
By Katie P.
Response from Pettable ESA· Oct 7, 2024
Hi Katie, Thank you for sharing your experience! We're glad to hear the process was straightforward and that you received your letter even earlier than expected. We're here to make things as smooth as possible when you need it most! If you need anything else, please feel free to reach out again. Thank you for choosing Pettable!
