Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
The attentiveness and professionalism were second to none.
By Danny K.
Response from Pettable ESA· Oct 16, 2024
Hi Danny! We're so happy to hear that our team exceeded your expectations with their attentiveness and professionalism! Thank you for choosing Pettable and sharing your positive experience!
The entire process at Pettable ESA was effortless. The therapist who was provided to me was professional personable. All paperwork was done in a timely fashion highly recommend.
By Nicholas S.
Response from Pettable ESA· Oct 15, 2024
Hi Nicholas, Thank you for sharing your experience! We're thrilled to hear that the process was effortless and that the therapist provided a professional and personable experience. We truly appreciate your recommendation and are always here to help! Once again, thank you for choosing Pettable!
I scheduled an appointment with a quick turnaround time and had a wonderful experience. The counselor I scheduled with was the most kind and understanding therapeutic professional I have spoken to in a long time. I received the ESA letter within hours of the appointment and it was thorough and effective. Although this service was a little more money than I had initially budgeted, I would gladly do it again. I am able to live with my pets and don’t have to worry about being discriminated against by my landlord.
By Danielle S.
Response from Pettable ESA· Oct 14, 2024
Hi Danielle, Thank you so much for sharing your experience! We're thrilled to hear that you had a positive experience with our counselor and that you received your ESA letter so quickly. It's wonderful to know that you're now able to live with your pets without worry. We understand the importance of a smooth and supportive process, and we're glad it made a difference for you. If you ever need assistance again, we’ll be here! Once again, thank you for choosing Pettable!
They limit the letters and charge extra for other stuff that others include for cheaper..stay away from them..better service at supportpets
By Hector F.
Response from Pettable ESA· Oct 14, 2024
Hi Hector, Thank you for taking the time to share your thoughts. I'm sorry to hear that you feel this way about our services. At Pettable, we aim to provide the highest quality service with licensed professionals and reliable documentation. While our pricing structure may differ from other services, we work hard to ensure that our clients receive personalized, compliant, and professional support throughout the entire process. That being said, your feedback is incredibly valuable, and we’d love the opportunity to understand your concerns in more detail. If there’s anything specific we can do to improve your experience, or if you have any questions about our offerings, please feel free to reach out. We’re committed to making this process as smooth and supportive as possible for all our clients. Thank you again for your feedback, and we hope to better assist you in the future.
Great customer service, the rep responded every time kindly and quickly and addressed any issues I may have had. The service was quick and end result was great
By ciara V.
Response from Pettable ESA· Oct 11, 2024
Thank you for your kind feedback, Ciara! We're so glad to hear that our customer service team was able to assist you promptly and kindly, and that the process was quick with a great end result. Your satisfaction is our priority! Once again, thank you for choosing Pettable!
Aubrey provided a great platform for me to discuss my mental health issues and the role of my cats in bringing joy and calm to my life which has experienced a series of challenges during the last three years. I can’t thank Aubrey enough for the authentic dialogue that proved to be very therapeutic and helpful in securing ESA status for my four legged mental health support system. Pettable is a legitimate company that helps its clients work to achieve ESA status for their pets. Thanks Aubrey and Pettable!
By Arnie R.
Response from Pettable ESA· Oct 10, 2024
Thank you so much for your thoughtful review, Arnie! We’re thrilled that Aubrey was able to provide the support and space for such a meaningful discussion about your mental health and the impact of your cats. It’s wonderful to hear that the process was therapeutic and helpful in securing ESA status for your beloved companions. Your feedback means a lot to us! Thank you for choosing Pettable!
Thank you Kya Miller, LICSW, LCSW for your help guiding me throughout the process!! Your quick response, knowledge and experience were important to expedite my request. I am very grateful to meet and work with you!
By TC
Response from Pettable ESA· Oct 10, 2024
Hi TC, It’s wonderful to hear how Kya Miller made such a positive impact on your experience. We're thrilled that her guidance and quick responses helped expedite the process for you! Thank you for sharing your appreciation, and we're grateful to have been part of your journey.
My journey in getting an ESA letter for my cat through Pettable was incredibly smooth and professional. The process was simple, and they made everything straightforward, which was a relief given the challenges I was facing in my apartment at the time.
By Debbie T.
Response from Pettable ESA· Oct 10, 2024
Hi Debbie, We're so pleased that your experience was smooth and hassle-free! At Pettable, we aim to simplify the process, especially when you're going through challenging situations. Thank you for sharing your feedback and for trusting us with your ESA needs!
