PetflowReviews of petflow.com

Came much faster than expected. Very efficient

I usually order my dogs' prescription dog food from this company. Their prices are good - not always the lowest, but certainly competitive. They always have items in stock, and delivery is always within a couple of days (instead of weeks like some companies). I also appreciate that I can talk to a person when I have questions or need to make changes to my order.

Pet flow has the brands I want at a reasonable price.

Petflow offers the brand of food (Fromms) we like to feed both our dogs. It is so easy to order on-line, they are always well stocked, and the delivery is timely. My experience with Petflow has always been positive.

I was sent to a extract package and had to send it back. They were very helpful and make it easy to return. Very good customer service!

I was emailed about my order (25lb bag of Petcurean adult dog food) being out of stock but was not informed that the manufacturer would no longer be offering the 25lb size or that other size options were available. I was waiting, as instructed in the email, for the item to be restocked as my dog food supply dwindled. When I contacted Petflow I was informed of the situation. The customer service person was not focused on providing a solution for my situation.

I order multiple cans of food on an auto-ship program. I had had trouble finding the food. All other sites that I checked said, “sold out” before I setup any kind of auto-ship. So I was excited to see that Pet Flow did not say “sold out” that was until the next day when I received an email saying they were sold out of the food as well. I really wish I would’ve known that beforehand.

No comparison between Chewy.com and PetFlow concerning C.S. and Shipping. Petflow never answered on C.S. and forget about shipping.