Great company
Great company, good selection of dog and cat products. Superior customer service, and fast delivery. Would recommend.
By KATHLEEN B.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Great company, good selection of dog and cat products. Superior customer service, and fast delivery. Would recommend.
By KATHLEEN B.
Love ordering my fur babies their puppy food always on time!!
By DONNA G.
If something is out of stock, it would be nice to know before the order is placed. Not everyone checks their email daily.
By KKAARRYY
I like the inventory of items they have. The only thing wrong is the same with a lot of sites these days. They make it very hard to cancel automatic shipments. It should be easy. Click on cancel the program and it gets canceled. No - You have to make a call and be on hold until you give up waiting. They say click on the live chat icon, that you can't find on the page.
By G. J. H.
Great prices, premium brands, fast shipping
By INAH O.
I have been very happy with all my Petflow orders. They arrive promptly and are a great company that help the animals too. I will keep using them for my dog food.
By PATRICIA S.
Petflow never disappoints! Excellent service always. Thank you!!!
By LISA
Would not recommend PetFlow. I ordered food, which the website said was available, never got it and called them. They said they emailed me saying they were out of stock. I never got an email and their website should be up to date! Will not use PetFlow again!
By SALLY C.