I’ve had very rude interactions with…
I’ve had very rude interactions with employees in the past but the delivery service always goes well
By Olivia D.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
I’ve had very rude interactions with employees in the past but the delivery service always goes well
By Olivia D.
Petflow has been the BEST subscription service for the kibble our two Goldens enjoy. We are saddened to see Petflow close. #1 First Class service!!
By Jean S.
Id give zero stars if i could Terrible customer service
By Krysten F.
One thing I ordered was omitted but they did give me credit for the item when I contacted the company
By John T.
speed of the delivery
By PETER B.
Great customer service. Fast shipping
By lisa W.
Easy website. Great prices. Always received my order within a few days. Always stocked. Never had an issue. Been with Petflow for many years. Very sorry to see them go.
By LORI D.
Always very helpful And great products Thank You Sorry to see you go
By COLLEEN C.