Dependable!
Dependable!
By Karin
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Dependable!
By Karin
I have never had any issues with our orders or service. I am.sad to sad ro see they are closing. wishing all the best. Thank you for years of helping me take care of my doggos.
By Crista L.
Petflow, I want you to know I am sad to have come to this chapter, but I have So Appreciated you! You delivered 20-30 pound bags of food to my door, for my little darlings both past and present. The door-to-door delivery, along with Autoship was just one (2?) things taken off my platter (I don’t have a ‘plate’, its more like a ‘Banquet Table’ of thing I have to keep track of , lol) and having this Convenient service set up was so very reassuring to not worry I was going to run out of food. You carried Quality brands, another thing I appreciated. We go back a long way and I will miss you. Thank you, So much, for providing all you did for as long as you did. I know things change in life (a hard part for me to accept but sometimes it happens), but when one door closes, another one opens. My wish for all of you is that you all get to continue, or start, doing what you love and makes you happy. I hate goodbyes, but I truly wish all y’all much happiness and success in any and all future endeavors. I hope you had a good run and now it’s just time to pivot. Best of luck and again, Thank you. With love-
By Cindy
Been buying dog from from Petflow for years. They ship quickly and get orders right. Sorry to hear that they are closing shop soon.
By Jill R.
I have had a recurring order from Petflow for many years. I've never had a problem. Great service.
By MONICA M.
The best! Always a pleasure to work with
By Melissa
I have always appreciated how quickly I receive my orders, the free shipping, and the price for quality products! I am going to miss Petflow very much.
By Darlene
Auto ship has always worked perfectly. My order is shipped on the day I requested and received in a timely manner. I'm very disappointed that this service is being discontinued.
By PomsMom