Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
I've been a long time customer, not only for great prices on products but also for the customer service I have received from the company. It's an absolute shame that they are closing, I'm sure if there was a way to continue they would.
By Kelly B.
Quick and easy transaction as always!!
By Edward
Great service and thank you for having the prescription food my dog likes. I wish you all the best as you begin new adventures in November. I will miss your service.
By Sue P.
Package arrival was quick, and product was fresh. I just recently found Petflow online and am sad this service is ending. They are like family.
By New C.
Reliable shipments make this company great. Sorry to hear they will be closing soon.
By STEPHANIE H.
Flawless service for 12 years!! Grateful customer! ❤️
By S S.
Easy to order and manage my subscription. Always arrives on time and product quality is great. The one time there was an issue with having to change delivery the staff fixed it quickly and were very kind and helpful.
By DEBBIE L.
I have got my dog food on time. Exceptional service
By customer
