Convenient
I enjoy the convenience of never having to go to the store to find my unique brand of food for our princess.
By MARIE K.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
I enjoy the convenience of never having to go to the store to find my unique brand of food for our princess.
By MARIE K.
My item that I have set up on auto shipping was out of stock and it was canceled without my notification. I emailed and that is how I found out. My shipment was scheduled to go out on 9/29, today is 10/9 and I still don't have it
By SUSAN K.
Great prices
By Mike S.
Helpful customer service. Very sad to hear they’re closing shop. I enjoyed my years as an auto ship customer.
By BRENDA T.
delivered on time with no hiccups
By STEVE V.
Consistently great!
By Kate C.
Easy to use the website. Best selections and great service
By Jacqueline W.
Always no problems with Petflow.
By George