Pet flow was out of stock of our dogs…
Pet flow was out of stock of our dogs cancer prescription food. They went above and beyond to find someone with it in stock! I cannot say thank you enough!
By Anastasia W.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Pet flow was out of stock of our dogs cancer prescription food. They went above and beyond to find someone with it in stock! I cannot say thank you enough!
By Anastasia W.
Best prices and fantastic service. The only place I purchase dog food and treats.
By JOHN H.
Good communication with Petflow and they always get the order here on time.
By Cindy
Great product! Fromm's is excellent for my sheltie. It still is affordable in this high inflation market under Trump. Delivery service was great.
By Ken S.
My pups food is delivered on time every time. NutriSource and treats have worked very well.
By Toni
Easy to navigate website and love the auto-ship feature for my pet foods, that way we never run out!
By Karen J.
Response from Petflow· Sep 15, 2026
That's exactly what our auto-ship feature is designed for! We never want you or your pets to run out of the essentials. So glad the website has been easy to navigate and that auto-ship has been working so well for you. We appreciate your support at Petflow! 🐾
Petflow has always delivered so quickly and on time. This is super important when the nearest pet store is over 50 miles away!
By JANET G.
Response from Petflow· Sep 15, 2026
This really means a lot to us! Knowing that Petflow helps bridge the gap when a pet store isn't nearby is exactly why we do what we do. We're committed to making sure your pets always have what they need, delivered quickly and on time, no matter where you are. Thank you so much for sharing this!
Helped me with my re-order through chat. Great service and prices. I will keep re-ordering and continue business with PETFLOW. Highly recommend.
By RONALD E.
Response from Petflow· Sep 15, 2026
We love hearing this, thank you so much! We're glad our chat team was able to help make your re-order smooth and easy. Your loyalty and recommendation mean the world to everyone at Petflow. We look forward to continuing to serve you and your pets!