Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
338 reviews
PelipostSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pelipost is the leading Photos-to-Prison App®, dedicated to helping families stay connected with their loved ones in correctional facilities across the USA. Our easy-to-use app allows you to upload your favorite photos, which we print and ship directly to the prison or jail. With over 20 million photos delivered, we’re trusted by families nationwide for our reliable service and unmatched expertise in correctional mail delivery.Founded by a family who personally experienced the challenges of staying connected during incarceration, Pelipost understands the importance of sending love through photos. We prioritize secure delivery, high-quality prints, and customer satisfaction, ensuring your photos reach your loved one quickly and safely.Whether it’s a birthday, holiday, or just because, Pelipost makes it simple to share life’s special moments with those who matter most. Start sending photos today with Pelipost—the app that turns pictures into priceless connections. Download now on iOS and Android.
Pelipost (pelipost.com) has 338 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
338 approved reviews, newest moderated first
Janel is super fast, responsive and professional. She is the best!
By Michelle- Team Lieberman O.
Response from Pelipost· Aug 24, 2023
Michelle, thank you for your kind words! We're happy to hear Janel provided you with a great Customer Support experience. Thank you for choosing Pelipost! ^CM
Rep was very helpful she resolved my problem
By Nando
Response from Pelipost· Aug 24, 2023
Thank you for your review, Nando! Providing exceptional customer service is our priority. Thank you for choosing Pelipost! ^CM
Prompt, pleasant response to my question. And she followed up to make sure that I was successful in changing my password. Very much appreciated.
By Kathy
Response from Pelipost· Aug 10, 2023
Kathy, thank you for taking the time to leave us your review! We're glad our Customer Support Team was able to give you an exceptional experience. ^CM
Janel was super helpful and her response was really prompt. I’m so thankful for people who are working hard to make our experiences nice since it’s so hard dealing with our loved ones being incarcerated
By Audrey T.
Response from Pelipost· Aug 8, 2023
Thank you for taking the time to leave your review, Audrey! We're so glad to hear that Janel was able to answer your questions quickly. We couldn't be us without customers like you! ^CM
I did not need the premium shipping. I was charged $3.99 for that service. Order #: 726783
By Barbara T.
Response from Pelipost· Jul 31, 2023
Hi Barbara, thank you for sharing your concern. Our Support Team has responded to your inquiry via email. To contact our team directly in the future, you mail email us at [email protected] or visit linktr.ee/pelipost_support for more ways to contact us. We are happy to help! Thank you for choosing Pelipost. ^CM
Quick response and respectful and eager to fix my problem! Great service
By Adore B.
Response from Pelipost· Jul 31, 2023
Thank you for taking the time to leave us your review, Adore! We're so glad our Support Team was able to help you. Thank you for choosing Pelipost! ^CM
Very helpful! Excellent customer service. Prompt response and fast response.
By Diana A.
Response from Pelipost· Jul 25, 2023
Thank you for your review, Diana! We're happy to hear that our Customer Support Team was able to help you get the answers you need quickly. Thank you for choosing Pelipost! ^CM
I love Pelipost! This most recent order included the 25% discount using the promo code JULYPICS. I did apply the code and the system acknowledged my application however the price does not reflect the discount? My order number is 7211220! Thanks for your attention
By Bob's I.
Response from Pelipost· Jul 24, 2023
Hi Bob, thank you for reaching out. We're glad our Customer Support Team was able to assist you, and we thank you for choosing Pelipost! ^CM
