Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
338 reviews
PelipostSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pelipost is the leading Photos-to-Prison App®, dedicated to helping families stay connected with their loved ones in correctional facilities across the USA. Our easy-to-use app allows you to upload your favorite photos, which we print and ship directly to the prison or jail. With over 20 million photos delivered, we’re trusted by families nationwide for our reliable service and unmatched expertise in correctional mail delivery.Founded by a family who personally experienced the challenges of staying connected during incarceration, Pelipost understands the importance of sending love through photos. We prioritize secure delivery, high-quality prints, and customer satisfaction, ensuring your photos reach your loved one quickly and safely.Whether it’s a birthday, holiday, or just because, Pelipost makes it simple to share life’s special moments with those who matter most. Start sending photos today with Pelipost—the app that turns pictures into priceless connections. Download now on iOS and Android.
Pelipost (pelipost.com) has 338 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 297 reviews with 5 stars · Clear filters
I needed to change a recipient address'
By Olen B.
Response from Pelipost· Jul 21, 2026
Hi Olen, thank you for your 5 star review! Our team is always happy to help with any questions or changes- you can always reach us at [email protected]. Thank you for choosing our app to stay connected! ^CM
Im so happy I received my package, it means the world to me! Thank you! August 8th is now marked in my calendar..... Customer service- fast and friendly!
By Valerie
Response from Pelipost· Jul 8, 2026
Hi Valerie, this absolutely made our day to read! We're so glad your package arrived and that August 8th is marked on your calendar- thank you so much for being part of GILO Day with us. Wishing you and your loved one a beautiful day! ^CM
She was able to help resolve my issue in a short time.
By Stephanie
Response from Pelipost· Jun 5, 2026
Thank you so much for sharing your feedback with us, Stephanie! We're proud to be your app of choice. ^CM
PeliPost is truly a blessing to my family. We receive reliable service, pictures are of excellent quality and they always arrive in perfect condition. The cost is wallet friendly and when you join PeliPals you get an even better value. Customer service is excellent. They always address my questions or concerns within 24 hours. When I've had to update my destination address, it is done within hours. Aside from that I've only had to reach out to customer service one time and that was just to ask if there was an app issue. There is also a monthly contest you're automatically entered into with a PeliPals account. There is no reason not to have an account. Great service. Time and money saver as well. You'll wish you joined them long ago. Thank you PeliPost, you're appreciated!
By Diane Y.
Response from Pelipost· May 12, 2026
Hi Diane, Thank you so much for this incredibly thoughtful review. Knowing that Pelipost is a blessing to your family means everything to us- that's exactly why we do what we do. We're so glad our service, photo quality, and customer support have been reliable for you, and that PeliPals has added even more value. Thank you for trusting us to help you stay connected with your loved ones. We're honored to be part of your journey 🧡 ^CM
Listened to my questions and solved the problem of shipping 100 pictures from artist studio to my business. Solutions was complicated and the Peli team solved problems before they could occur, efficiently, cost effective and a true pleasure to deal with.I rarely write reviews but the Peli team did superior work‼️
By Lewis F.
Response from Pelipost· Apr 27, 2026
Thank you for your kind words, Lewis! ^CM
Tabitha very helpful, and so kind.
By Rebecca A.
Response from Pelipost· Mar 24, 2026
Hi Rebecca, Thank you for these kind words! Tabitha is such a wonderful part of our team, and we're so glad she was able to help you. We're here whenever you need us! 🧡 ^CM
The Representative Tabitha, worked continuously to resolve the issue that was overlooked! Tabitha is very knowledgeable and considerate! Her work ethics speaks and shows her passion for helping others!
By Towanda
Response from Pelipost· Mar 17, 2026
Hi Towanda, Thank you so much for these kind words about Tabitha! She's an incredible part of our team. We're so glad she was able to help resolve the issue for you. Knowing that our team is helping you stay connected with your loved one is exactly why we do what we do. Thank you for trusting Pelipost, and for taking the time to share your experience. ^CM
I was having a problem wondering what happened to the birthday cards I had ordered for my son. This issue was quickly resolved and explained to me. I appreciated the quick response I received back from my email. I will keep using Pelipost to send things to my son. Thanks again!
By SHELIA R W.
Response from Pelipost· Mar 5, 2026
Hi Shelia, I'm so glad we were able to figure out the birthday card issue quickly for you! We know how much those moments matter- celebrating your son's birthday is important, and we're honored to help make that happen. Thank you for trusting us to keep you connected, and for sticking with Pelipost. We'll be here whenever you need us. ^CM
