Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
338 reviews
PelipostSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pelipost is the leading Photos-to-Prison App®, dedicated to helping families stay connected with their loved ones in correctional facilities across the USA. Our easy-to-use app allows you to upload your favorite photos, which we print and ship directly to the prison or jail. With over 20 million photos delivered, we’re trusted by families nationwide for our reliable service and unmatched expertise in correctional mail delivery.Founded by a family who personally experienced the challenges of staying connected during incarceration, Pelipost understands the importance of sending love through photos. We prioritize secure delivery, high-quality prints, and customer satisfaction, ensuring your photos reach your loved one quickly and safely.Whether it’s a birthday, holiday, or just because, Pelipost makes it simple to share life’s special moments with those who matter most. Start sending photos today with Pelipost—the app that turns pictures into priceless connections. Download now on iOS and Android.
Pelipost (pelipost.com) has 338 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
338 approved reviews, newest moderated first
tabitha figured out where my order was , refunded me , & reprocessed my order also!
By Reyna D.
Response from Pelipost· Feb 28, 2024
Thanks for your review, Reyna! We're happy to hear that Tabitha was able to give you an exceptional Support experience. Thank you for choosing Pelipost! ^CM
Janel P. was extremely willing to help navigate my issue and solve the problem in no time at all. Very grateful for people like her that are willing to help.
By Mike D.
Response from Pelipost· Jan 26, 2024
We're happy to hear that Janel provided exceptional support for you, Mike! Thank you for taking the time to leave your review. ^CM
Janel was amazing! She was very kind and professional. She answered all my questions and was able to resolve my problem quickly.
By Connie E.
Response from Pelipost· Jan 22, 2024
Connie, we're so glad to hear you had a great experience with Janel! Thank you for choosing Pelipost. ^CM
My first time using and I already love everything ! It was all easy peasy from start to finish. I had a question and customer service was excellent. Reply was quick and I was very happy. If needed I will be using again Thank you Mitzi Stockman
By Mitzi S.
Response from Pelipost· Jan 11, 2024
Thank you for your review, Mitzi! We're so glad to hear you're loving the app. Thank you for choosing Pelipost to stay connected! ^CM
My loved one received a copy of one picture. I paid for two postcards with a message. I want my money back.
By Wilma A.
Response from Pelipost· Jan 11, 2024
Wilma, we're sorry to hear that your loved one received a photocopy from their facility. We would be happy to research and resolve this for you- can you please reach out to our Customer Support Team via this link: https://linktr.ee/pelipost_support ? Thank you. ^CM
Janel was a huge help. Her communication was effective and she solved my problem with what seemed like effortlessly. I could feel the positive energy and gladness to help. I appreciated that. Thank you Janel!
By Gina L.
Response from Pelipost· Jan 9, 2024
Gina, thank you for taking the time to leave your feedback! We're so happy to hear that you had an exceptional Support experience with Janel. Thank you for being part of our Pelipost Fam! ^CM
I’m new with using Pelipost so when I couldn’t sign in, time after time, to check my order, I contacted customer service. My account was up and running in a matter of minutes. Thank you Janel for your assistance.
By M D.
Response from Pelipost· Dec 31, 2023
Thank you for taking the time to leave your review, M! We're so happy Janel was able to help you log in to your Pelipost account! Thank you for choosing Pelipost to stay connected. ^CM
She was very helpful but only received one grandsons's Santa letter. Other grandson very upset!
By SanJuana
Response from Pelipost· Dec 13, 2023
Thank you for reaching out- we're sorry to hear that your orders have not arrived at the same time. Orders were shipped on Wednesday 12/6; please allow 7 business days for delivery. If you still aren't seeing your order after that time, please contact our Support Team at linktr.ee/pelipost_support and we would be more than happy to reship your order as needed. Thank you for your patience, and thank you for choosing Pelipost. ^CM
