MicroGenDXReviews of patients.microgendx.com

Response from MicroGenDX· Oct 1, 2026

Hi Stephanie, we appreciate your continued trust in us to support your health needs! We're glad you find the quality and speed of our testing. It means a good deal to us that you've had a great experience with our Customer Service team. We're always here if you have any questions. We wish you good health!

Response from MicroGenDX· Oct 1, 2026

Cristina, we appreciate you sharing your story with us and for spreading the word to other women! Our team has worked with many women dealing with recurrent UTIs or BV, and respect the challenges that come from these conditions. We're glad you found the testing experience easy and that the results made a difference to your care. If you or your doctor have any questions or you're looking for a doctor who knows MicroGenDX, feel free to call us at 1-855-208-0019 or email us at [email protected]. We wish you continued good health!

Response from MicroGenDX· Oct 1, 2026

Thank you for sharing this with us Ashley! We're glad we could provide you with a solid testing experience and quick answers. If you have any questions on your testing or would like help finding a doctor who knows MicroGenDX, you can call us at 1-855-208-0019 or email at [email protected].

Response from MicroGenDX· Sep 30, 2026

Thank you for your review! We're glad we could deliver a smooth testing experience and get you your results quickly. If you have any questions, feel free to call us at 1-855-208-0019 or email at [email protected].

Response from MicroGenDX· Sep 28, 2026

Thank you for the kind words, David! We're glad that you found the testing helpful for your condition, and what it could provide meaningful insight for you and your provider. If you have any questions or want to find a doctor who knows our testing, feel free to call us at 1-855-208-0019 or email us at [email protected]. We wish you good health!

Response from MicroGenDX· Sep 24, 2026

Hi Brandi, we apologize for the experience you had. This isn't the standard of service we seek to provide. We've shared your feedback internally and our team will address it directly. A supervisor from the Billing Department will be in touch soon with the data you've requested. Once again, we apologize for the experience you've had.

Response from MicroGenDX· Sep 28, 2026

Hi Ozy Boy, we're sorry for the frustration. Our records note our CS team was in communication with you to get the release paperwork in order and that results were sent to the same email address on 9/21. Please check your spam or junk folder. If you can't find them, call us at 1-855-208-0019 or email [email protected] and we'll get you sorted out right away.

Response from MicroGenDX· Sep 22, 2026

Thank you for your kind words, Robin! We're glad that we could provide a helpful and easy testing experience for you. We hope you found the results supportive for your health journey. If you have any questions on your report or would like help finding a doctor who knows MicroGenDX, feel free to call us at 1-855-208-0019 or [email protected].