very helpful excellent customer service…
very helpful excellent customer service thanks Paul
By Daniel
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
very helpful excellent customer service thanks Paul
By Daniel
They helped me find the part that I needed and sent it out quickly.
By Larry S.
These are great trucks
By Todd
Great service
By Barry B.
Seems to be a solid piece of equipment. Knowledgeable Salesman
By Bryan
Phillip is great! Very knowledgeable and was able to answer all my questions. Quick responses!
By Dara
VERY NICE CARTS!! THANK YOU FOR ALL THE PATIENCE AND HELP IN GETTING THIS PROJECT SUCCESSFULLY COMPLETED!
By Kelli E.
Great product, friendly rep. looks forward to deploying your equipment.
By Rick W.