I am not the end user
I am not the end user. I am a salesman for a Raymond dealer. The only issues my customer is having is when pulling their carts and the go around corners the front end tends to slid a little
By Dave B.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
I am not the end user. I am a salesman for a Raymond dealer. The only issues my customer is having is when pulling their carts and the go around corners the front end tends to slid a little
By Dave B.
Great place to order and get parts for the pack mule. Great service
By Brandon A.
Pleasant Transaction!
By Rod
Happy Customer Great company, great product and great service. Check them out and do a full comparison.
By Harvey S.
Great experience. Thank you, Jeff Skelton.
By Beth B.
Very good customer service...have purchased 2 pack mules from them! Both units good and very quick delivery!! Thanks johan!!
By Donna L.
Fast and timely responses. Professional communications with team.
By LF
Pack Mule is the very best for quality and long term service.
By Harry