Perfect cart for our needs
Perfect cart for our needs! The cart came in exactly as ordered. We had it painted to match our company's colors and it came out excellent. The cart shipped on time as promised and was packaged with care.
By Jackie M.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
Perfect cart for our needs! The cart came in exactly as ordered. We had it painted to match our company's colors and it came out excellent. The cart shipped on time as promised and was packaged with care.
By Jackie M.
CUSTOMER SERVICE WAS VERY HELPFUL AND RECEIVED MY PARTS QUICKLY.
By Scotty G.
Great Customer Service. Linda Banks is the best, I have been buying parts from her for several years. A real asset to the company.
By Lade Conlee MHI (.
Very good company to deal with! Prompt when getting quotations, courteous, and knowledgeable. I can highly recommend this company and their great staff.
By John W.
awesome service
By Joshua
We always have a great experience Pack Mule. I have never had any issues. Linda Banks is always very quick with getting quotes back to me, placing our order and getting it here in a timely manner.
By Kim
Very helpful finding the correct part. If there are any issues with damage, Pack Mule takes care of the problem right away. Replacements are quick. Great company to work with.
By Cheryl B.
We were sent the parts we needed very quickly and answered all of our questions. Very Satisfied!
By David B.