Great product, great service...
Professional and courteous during every call, I will recommend this company to anyone looking for a stock chaser or burden carrier.
By Michael T.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
Professional and courteous during every call, I will recommend this company to anyone looking for a stock chaser or burden carrier.
By Michael T.
All Good Thanks!
By Dianne W.
Ease of ordering & communication
By FADRA
Great company to do business with. Parts were ready for customer pickup and my technician was able to install and we now have a "like" new" pallet mule. THANKS!!
By Craig T.
Very happy with our service.
By Rob B.
Very responsive Pack Mule does an Excellent job at providing pricing and leadtime. Their specialty equipment is made to high quality standards. Pack Mule honors their pricing and fulfills their commitment to providing good materials handling products.
By Andy K.
We ordered a custom pallet jack, and it was delivered as promised. It worked great for the application, and we were really happy with everything.
By Tony
Great quality, very robust construction!
By mogmen