Good service
Nice that I was able to pick whatever I wanted in a care package. Good service.
By Karen
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
366 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Package Penguin is listed under Shipping & Logistics.
Package Penguin (packagepenguin.com) has 366 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
366 approved reviews, newest moderated first
Nice that I was able to pick whatever I wanted in a care package. Good service.
By Karen
I like that I can pick what I want in the basket!! Good prices and Quick delivery!! Will definitely use this site again!!
By Heidi
Response from Package Penguin· Sep 11, 2016
Hi Heidi, Thanks for the wonderful review. I am happy to hear that you enjoyed our create-a-package service. Hope to see you around again! Sincerely, Paul
I sent 2 of exact same gift to both of my daughters in college in different cities. They were both received on the same day . I didn't get to see them, but the girls say they were full of a variety of goodies. They both really thought it was a very nice gift for a college care package. Thanks Package Penquin, I'm sure I will be purchasing from your the future!
By Marla
Response from Package Penguin· Sep 11, 2016
Hi Marla, Thanks for the great review. I am happy to hear that both gifts were well received. Sincerely, Paul
Such a great experience! Ordered a self-made package, delayed the delivery, and it arrived on time and the student loved it!
By Seema
Response from Package Penguin· Sep 11, 2016
Hi Seema, Thanks for the awesome review. I am very happy that everything went perfectly for you. Sincerely, Paul
good service - need to find a way to get the shipping cost reduced
By Karen
Response from Package Penguin· Sep 11, 2016
Hi Karen, Thank you for the review. We are always trying to get shipping costs down. My apologies if they are a bit steep. Sincerely, Paul
I'm very in happy that my note was not sent. It was very important and sentimental and I was really counting on them getting it
By Jamie
Response from Package Penguin· Sep 11, 2016
Hi Jamie, Thank you for the review. I have contacted you multiple times regarding this, however you have not responded. A card was included with your order. We do not seal packages without a card. Hope to hear from you soon. Sincerely, Paul
Loved the customization process and the order came quickly! Everything in the care package was fresh and delicious!
By Teresa
Response from Package Penguin· Sep 11, 2016
Hi Teresa, Thank you for the great review. I am happy to hear that the package was well received. Sincerely, Paul
I loved the package and everything was great and all the items are reasonably priced but with the must be 20$ or more and then 11$ on shipping it's a little too much
By Daniela
Response from Package Penguin· Sep 11, 2016
Hi Daniela, Thank you for the review. We are always trying to reduce our shipping costs, but we like to believe that our prices for our products are very fair. Sorry if this was not the case. Sincerely, Paul