Great
I had a great experience with Package Penguin. My order was sent in a very timely manner and the costumer service was very helpful and kind. Would certainly recommend this site. Good prices and great service.
By Analise
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
366 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Package Penguin is listed under Shipping & Logistics.
Package Penguin (packagepenguin.com) has 366 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
366 approved reviews, newest moderated first
I had a great experience with Package Penguin. My order was sent in a very timely manner and the costumer service was very helpful and kind. Would certainly recommend this site. Good prices and great service.
By Analise
This package made his day!! Great choices.
By Tara
I enjoyed being able to put together a Care package based on what my daughter's favorite colors are and what her favorite treats are. Wish there was even more selection, especially stuffed animals or other "stress relievers". The package arrived promptly the day I requested delivery. I did not see the actual package as she is away at College, but I'm assuming everything looked and tasted good.
By Karen
Great site, easy to create my own care package, prices were fair and the shipping was super quick - placed order on Friday and my daughter received it on Monday. My only gripe is that I never received a confirmation email or tracking, just my daughter's happy call that she got her penguin!
By Tina
I chose to pick out my own items and make it with her favorites. My daughter absolutely loved it! Thank you!!!
By Donna
Everything was shipped on time, not missing any items
By Tina
I did do a premade basket, I chose to make my own. A few of my first choice items were sold out but that really wasn't a problem for me. I picked a variety of items and I really loved the "freebie" bonus. I placed the order on a Sunday afternoon , chose the 2-4 day shipping and my boyfriend got the package on that Wednesday. I did it as a cheer up basket, full of some of his favorite snacks. He absolutely loved it!!! Good products, good service and it made me feel great knowing something so simple could cheer him up.
By Brit
The service is great, shipping needs to be quicker.
By Jav