My daughter was thrilled with snacks…
My daughter was thrilled with snacks that arrived for midterms. As I mentioned in another review for a different purchase, they were out of many items so bummer but still a fun idea.
By Wendy
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
366 reviews
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Package Penguin is listed under Shipping & Logistics.
Package Penguin (packagepenguin.com) has 366 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 43 reviews with 4 stars · Clear filters
My daughter was thrilled with snacks that arrived for midterms. As I mentioned in another review for a different purchase, they were out of many items so bummer but still a fun idea.
By Wendy
Great ideal creating your own care package. It guarantees the recipient gets what they like. I wish items were more readily available. I am limited by what and how much I buy because of availability of products. Stock is always low or out. I will order again.
By Fredericka H.
I was really happy to be able to customize my order. Shipped quickly, despite the quarantine.
By Amy J.
Everything was great except they forgot to add the message to my package. The person I sent it to had no idea who sent it to him, so I was disappointed they didn’t add the note. Other than that, everything was neatly packaged, and it arrived in a timely manner.
By Austin
Response from Package Penguin· May 13, 2020
Hi Austin, Thank you so much for your order and feedback! I hope you are staying safe during this time. I apologize that a note was excluded from the package. However, upon reviewing your order it appears we did not receive a message to include. It's possible the note field was cleared on accident before the order was submitted. In the future, we ask that you review your order confirmation to make sure everything is correct. The personal note will be shown on the confirmation. Please feel free to reach out to our support team with an questions. Best regards, Paul
Fantastic service ... a great treat to send to friends during the pandemic. The site has been added to My Favorites for future gifting.
By Cheri
Snacks were reasonably priced and enjoyed, shipping was a bit surprising but nothing unreasonable. It showed up within the delivery window despite the COViD-19 madness right now which was a big relief given it was for someone in healthcare. I will definitely be continuing to use for care package needs, hopefully products will rotate too!!
By L.
Things could be cheaper but the service is useful and accurate. Also they tend to have fast shipping.
By Johntrell
Love that you can pick your own items. The time between ordering and when it actually shipped was a little long. Would order earlier next time.
By Connie