Very Positive Experience
I have not had a reason to contact for service much, but whenever I have contacted Owl Labs, it has been a very positive experience.
By Douglas
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
302 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Owl Labs is a technology company that creates products, tools and software that powers hybrid work globally. We are redefining how people connect through inclusive and equalized video experiences across more than 250,000 global organizations. Strategically built for modern workplaces, classrooms, and beyond -- Owl Labs empowers hybrid and remote teams, their leadership and IT teams with its award-winning intelligent video conference devices including the Meeting Owl 5 Pro, the Meeting Owl 4+, the Meeting Owl 3, and Owl Bar. Most recently recognized in 2025 by TIME's Best Inventions, PC Pro Best in Innovation Award and ISE Best in Innovation, Owl Labs' proprietary AI-powered technology brings innovative and equal visibility to every meeting. The company also leads the industry conversation on hybrid work and trends with its annual State of Hybrid Work reports. Learn more at https://owllabs.com.
Owl Labs (owllabs.com) has 302 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
302 approved reviews, newest moderated first
I have not had a reason to contact for service much, but whenever I have contacted Owl Labs, it has been a very positive experience.
By Douglas
This is a amazing product easy to set up and use
By Ashanti
I've had nothing but helpful interactions with the Meeting Owl people. Had quick help with troubleshooting and they sent a replacement power supply as part of that, sorted out the issue quickly.
By Jeremy L.
The new owl pro finally have the right quality and the sound experience also improved. We love to use the owl together with ms teams and using now one in each conference room.
By Daniel
Excellent product — we use it very often
By Alex
I bought the Meeting Owl days before the Pro was released. I returned it for the Pro and it is a real upgrade. We had a firmware / mic level issue and they pushed the beta version out to our owl and the tests proved all is good. I’ll never use anything other than Owl Labs for our conference rooms.
By JeFF
I have been looking for a video solution which would allow users, with minimal setup, to walk into our conference rooms, plug in and have a display on the screen. Owl labs products couldn't be simpler to set up but the sharp video and crisp audio couldn't be more professional. Users are so happy to see their displays on screen quickly and love the cameras ability to automatically move between speakers within the room. In-room stand alone meetings or remote video conferencing have been a great success because of our Owl products. Our customers have been very impressed. Also, the Owl systems work with any type of computer that we may need. I couldn't be happier.
By Jesse
We got our Owl like 4 years ago. It has never failed us. The biggest thing I can say about our law firms experience is how easy it is to operate. It truly is plugin and it works! We have had as many as six different people on it from all using ZOOM. Also the support is always helpful and there for you. I also thought if there are others out there , one thing for sure the cost for Owl is reasonable and worth every penny!
By Michele L.