Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
OntraportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
326 approved reviews, newest moderated first
Very powerful system! Lots of functions and automation already used and yet to be discovered. The Ontraport Support team are easily contacted, responsive and knowledgeable. Highly recommend!
By Sophia L.
Response from Ontraport· Nov 25, 2020
Yay for an endless amount of tools in one tool box! Thanks for taking the time to give us your feedback, Sophia!
I contacted the support team with a few fairly vague questions and was given answers or directed to where I could find the information to answer them. Very knowledgable and friendly support staff.
By Nick S.
Response from Ontraport· Nov 25, 2020
Hey Nick! Glad you got your questions answered and had such a positive experience. Thanks for the 5 stars. :)
The customer service is phenomenal and ontraport does everything I need! Thank you!
By Bre
Response from Ontraport· Nov 25, 2020
We love to hear it! Thanks Bre!
The support staff was very quick with responding and troubleshooting my issue. After finding the issue , she was so efficient in directing me in how to correct it. I was pleased for the ease of the fix because I am not technologically savvy 😊
By Dee
Response from Ontraport· Nov 23, 2020
Hello Dee! It's definitely helpful to have such assistance when it comes to software, isn't it? Thanks for the feedback!
Hugely helpful chat with Ani from OP Support this afternoon. We are transitioning from WordPress to an Ontraport Membership site and as you can expect I had MANY questions. Ani answered them all amazingly and created a few videos to show me through the process, when I was unsure. Apart from a couple of things we'll miss in WordPress, I'm really looking forward to having everything integrated in OP! Thank you!
By Shelly C.
Response from Ontraport· Nov 23, 2020
Hi Shelly. That transition can be a bit of a process so we're so happy you got the support you needed to make it easier. We've been so excited about Ontraport Membership Sites since we launched it last year so we're glad to hear you're also excited about it! Can't wait to see what you build in there!
Saif was great. I am trying to leave ontraport and he helped massively in creating clarity. He is even going as far as figuring out how to convert current clients over to another system. I will refer ontraport to others that I think could benefit.
By Frank M.
Response from Ontraport· Nov 23, 2020
Hello Frank. While we're sad to see you go, we're so happy to hear that you had such a positive experience even on your way out. Saif is awesome and we'll be sure to pass along your message. Thanks for the feedback!
Ontraport’s customer service team always fixes my problems and they are super friendly!
By New H.
Response from Ontraport· Nov 23, 2020
Thanks for the feedback! It's helpful to have a friendly team on your side, isn't it?! Glad you've gotten the support you need. :)
She did a great job, Alice not only help me once but twice already, I talked to her today and yesterday. Her instructions were all clear and I was able to do the edits easily. I commend her for this and I really appreciate all her help!
By Team S.
Response from Ontraport· Nov 23, 2020
So glad you had a great experience! Alice is a superstar and we'll be sure to pass along your message. 😎
