Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
OntraportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
326 approved reviews, newest moderated first
Whitney is SO GOOD!!! I waited only about 4 seconds for the chat - WOW. Then, she solved my issue with ease and I learned how to do something new with my emails. Thank you Whitney!
By Dawn C.
Response from Ontraport· Jan 5, 2021
Love that your chat experience was not only prompt but educational! Definitely the standard we strive for. Thanks for sharing your feedback, Dawn. :)
Ontraport is like your friend who is super smart, good at sports, good looking and super nice too. This system can do everything... sometimes it is so smart I have trouble figuring it out which is where their instant chat support comes in, I don't think they've ever not been able to solve my issue or show me how to do what I want to do. Emails, landing pages, Stripe integration, data management, analytics - - it's all there and every year it gets better and better.
By Maria M.
Response from Ontraport· Jan 5, 2021
"Ontraport is like your friend who is super smart, good at sports, good looking and super nice too." We're blushing! 😂 Love to hear that you can always get your issues solved over chat! Our chat team is pretty amazing, huh? Thanks for your positive feedback, Maria!
Ontraport is a tremendously great platform for my small business. It allows us to look and operate MUCH larger than we are. And give each of our customers the same high quality support, every time! I highly recommend Ontraport to any business owner looking to tackle the major marketing channels (like email, sms, website, video and more!) in one intuitive and beautifully built interface.
By Marketing Marvin J.
Response from Ontraport· Dec 19, 2020
At Ontraport, that's always been our goal, to help business owners like you run smoothly and give your customers great experiences. Thanks so much for this positive feedback!
Very patient and thorough in explaining the information i was struggling to understand. The session SAVED me money because i was able to segment my email list without outsourcing the task to my Ontraport admin.
By Linnita H.
Response from Ontraport· Dec 19, 2020
We love to hear that, Linnita! That's exactly what our support team is there to do. :) Thanks for your feedback!
Alice was a complete godsend to me this weekend. I had a live webinar and needed to edit an upsell page and get a new checkout page. She walked me through the entire process. She was very kind and patient!
By Lisa B.
Response from Ontraport· Dec 10, 2020
Hi Lisa! So glad Alice got you the assistance you needed in time for your live webinar! Thanks for this positive feedback, we'll be sure to pass along the message to Alice. 😊
The support team is always willing to help figure out issues & even test when necessary. I've worked with Ontraport for over 3 years now myself & in support of my clients and I always love being able to quickly chat in for help.
By Sam M.
Response from Ontraport· Dec 10, 2020
Hi Sam! So glad to hear you've always gotten speedy help from our chat and support team. Thanks for taking the time to leave your feedback. 😊
Ive used Ontraport for about 3 years now. Amazing tool that saves me so much time. The customer service is probably the best over any company I deal with.
By Matt S.
Response from Ontraport· Dec 10, 2020
Yass! Saving time is what we're all about! Thanks for this feedback, Matt!
Anytime I have any questions I easily hop into the Chat and am immediately assisted with the knowledgeable, patient, and friendly Ontraport team members. I'm so thrilled with this level of customer support and how I'm able to, within moments, get answers to questions and resolve them quickly!
By Samantha H.
Response from Ontraport· Dec 10, 2020
Glad to hear you've had such positive experiences with our team, Samantha! Thanks for the 5 stars. 😊
