Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
OntraportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
326 approved reviews, newest moderated first
Great service, been with Ontraport a few years now and apart from the technical features and reliability the personal service and support has been great.
By Mitchell van de V.
Response from Ontraport· Jan 22, 2021
Thanks for sticking with us and giving us this feedback Mitchell!
Very helpful and solved my issue in one chat.
By Cheryl J.
Response from Ontraport· Jan 22, 2021
Nice! That must be a record, though our team is pretty quick. Thanks for the feedback, Cheryl.
Ontraport customer service is the best!!
By Irina Sanchez De L.
Response from Ontraport· Jan 22, 2021
Thanks Irina!
Time after time, when ever I have a tiny or big problem, which is almost always from me not understanding something the helpful Ontraport team help out swiftly and effectively and with a digital smile
By Nils V.
Response from Ontraport· Jan 22, 2021
Love to hear it, Nils! Digital smiles all around from this awesome review. Thanks!
Saif was great. Cheerful, friendly, relating and super helpful. Quick to understand my problem and efficient in supplying the answer I needed. A++
By Dan K.
Response from Ontraport· Jan 22, 2021
We'll be sure to pass along this message to Saif, Dan! Thanks for taking the time to tell us about your experience. :)
I love ontraport. There customer service is top notch. They are always there to help me through whatever I need help with.
By Zachary S.
Response from Ontraport· Jan 22, 2021
Thanks, Zachary! Glad to have you part of the community. 😊
The Ontraport Team is Top Notch! I was looking for a few product-payment options and I wasn't sure how to set them up in my checkout page. Chase was quick to help answer my question and even provided a loom video to help me accomplish my goal! Great platform and even better customer support!
By Blake H.
Response from Ontraport· Jan 22, 2021
Yaaas! Glad Chase got you set up without payment system quickly! Thanks for the feedback. 🙂
OP support has been great (Saif rocks). I don't feel like a ticket. I feel like I got a friend that came out to help me when my car was stranded on the road. Also, it really says something when the CEO is literally talking to customers day in and day out (He's all over the user community on Facebook). Like any organization, there will be challenges, but I am confident Ontrport will navigate through them successfully because their ear is constantly to the ground listening to their users. So many companies pay lip service to this, OP lives it. (also the software is great)
By Lee
Response from Ontraport· Jan 22, 2021
Lee, thank you so much for taking the time to leave such a genuine review. We wouldn't be where we are without our awesome community that allows us to serve them, and it's reviews like this that allow us to continually grow and do better for our customers. Glad you've had such a positive experience.
