Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
OntraportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
326 approved reviews, newest moderated first
Saif Raffa has been the best support we've received so far since we've migrated to Ontraport.
By D. M.
Response from Ontraport· Jan 8, 2021
He's the best, isn't he?! Glad you've had a positive experience and we'll be sure to pass along the message. Thanks for your feedback!
Always wonderful service with Ontraport. I am just getting started and all of the steps that it takes to build this foundation as a relationship intuitive coach are working seamlessly! This is going to streamline our business exponentially! Super grateful!
By Reveal Yourself with Grace and E.
Response from Ontraport· Jan 5, 2021
Glad to hear you've been able to get set up seamlessly! Streamlining and making your processes easier is what Ontraport was made for. Thanks for taking the time to leave your review. 😊
Chase was very quick to help me with my questions. He even went out of the way to create a video to walk me through the steps. I’ve chatted with the support team many times at OP and appreciate how consistent and helpful the team is. Not to mention they’re always very friendly.
By NCI
Response from Ontraport· Jan 5, 2021
Thanks for the 5 stars! We'll pass your message along to Chase and the rest of the team. 😊
I've been an Ontraport customer since 2012 and their software has been the backbone of several of my businesses. The system is incredibly flexible, and far more than most marketing automation systems. Best of all, the support I've gotten from the team has been phenomenal. Definitely recommend.
By Raj J.
Response from Ontraport· Jan 5, 2021
We always love hearing from our OG customers, Raj! It's customers like you that keep us going. Thanks for growing with us. :)
The customer service agents are knowledgeable, polite and patient. I always get my issue resolved and feel that I'm treated with respect. I also appreciate the light humor that sometimes gets thrown in!
By Beth N.
Response from Ontraport· Jan 5, 2021
We're happy to hear you've had such positive and fun experiences with our support team, Beth! Thanks for being part of our community and for sharing your experiences with us. :)
The entire Team at Ontraport is completely focused on client satisfaction! They go the extra mile to make sure all clients are satisfied. I highly recommend them!
By Howard K.
Response from Ontraport· Jan 5, 2021
You caught us! Client satisfaction IS our priority. 😉 You can always count on our support team, Howard! Thanks for sharing your feedback with us.
Ontraport's helpdesk has helped me so many times in a quick and efficient manner. I've worked with so many different help desks on other platforms I use and none of them come close to the level of service you get with Ontraport. I recently had an issue with integrating a different platform and the other company's support desk could not help me... Ontraport resolved my issue in about 5 minutes. I highly recommend
By Summer
Response from Ontraport· Jan 5, 2021
Hi Summer! Sorry you couldn't get help with the integration from the other platform but we're glad we could assist you! Integrations can sometimes be tricky but thankfully we have a team of pros. Thanks for taking the time to give us your feedback!
Whitney was incredibly helpful! I always have the best experience getting my questions answered through your support team.
By Raelene B.
Response from Ontraport· Jan 5, 2021
Thanks for this feedback, Raelene! We'll be sure to pass this message along to Whitney. 😊
