Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
OntraportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
326 approved reviews, newest moderated first
Ontraport support has always been prompt and courteous, solving my technical issues in a timely manner. Great to work with an exceptional platform to use.
By Filip T.
Response from Ontraport· Nov 6, 2020
Love to hear that, Filip! We'll be sure to pass along your positive feedback to the team. 😊
Ontraport is the most flexible and intuitive CRM I have worked with. After a year of searching for a solution that fit our needs, Ontraport is providing the acute flexibility we require. The ability to create custom objects is one of the advantageous features of the suite. The support staff is fabulous to work with and extremely responsive. Great product and great people.
By Aaron P.
Response from Ontraport· Nov 6, 2020
Hello Aaron. We agree that flexibility is A MUST when choosing a CRM/automation software for your business. Fun fact: We created the Custom Objects feature when we saw a need for it within our own team, so love to hear that you appreciate it as much as we do. Thanks for leaving your feedback!
Since we have switched over to ontraport, we use it for everything now. Membership, CRM, landing pages, funnels for launches and internal tasks. It's fantastic. It does have a steep learning curve but their support team is on point.
By Stacey Boehman Coaching T.
Response from Ontraport· Nov 6, 2020
We LOVE that you're getting so much use out of the app, Stacey. 😍 Support is always there to assist, especially while you're still learning and of course you can always refer to our support center for more helpful resources when getting started. https://ontraport.com/support/
Simple and easy to use. Great support.
By Graham
Response from Ontraport· Nov 6, 2020
Glad to hear you're having a good experience with the app, Graham! Thanks for the 5 stars.
Der Support war sehr freundlich und zuvorkommend. Er hat extra angerufen, weil ich nur deutsch spreche und mir gesagt, nach wem ich nächstes mal verlangen soll, damit ich wieder mit ihm sprechen kann. Das Problem ist zwar noch nicht gelöst, aber sie arbeiten scheinbar fleissig dran. Super schneller Kontakt und das noch in der Testphase.
By Nicole
Response from Ontraport· Nov 6, 2020
Hi Nicole! Glad to hear you were able to get connected with a German speaking rep so we could get your problem solved. Thanks for choosing Ontraport and for leaving us some positive feedback. 😊
The support was great. I had an issue with a large and they had me fixed in a matter of minutes.
By Kourtney L.
Response from Ontraport· Nov 6, 2020
Hi Kourtney! Thanks for telling us about your positive experience with our support team. Glad to hear you got your issue resolved quickly. 😊
Very helpful and went above and beyond to answer my questions!
By Rachel B.
Response from Ontraport· Nov 6, 2020
Thanks for taking the time to leave us a review, Rachel. We appreciate it and are glad to hear you had a great experience with our Support team. 😊
They are so great to work with! Always very helpful and efficient when helping to solve our issues!
By Kenna G.
Response from Ontraport· Nov 6, 2020
Hey Kenna! Glad you've always had a great experience with our team. Thanks for the 5 stars. 😊
