Customer support has been exceptional.
Customer support has been exceptional.
By Spiros Z.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,166 reviews
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HOBO Data Loggers, a LI-COR brand, makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support.
HOBO Data Loggers & InTemp Monitoring Solutions (onsetcomp.com) has 1,166 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,166 approved reviews, newest moderated first
Customer support has been exceptional.
By Spiros Z.
Easy transaction.
By David J.
Some of the best tech support I've experienced
By Amanda A.
I have used Onset 4CH analog data loggers and a wind sensor for about 3 years and they are very reliable and cost effective. I have used the analog logger for steam and hot water systems. I have used the logger to measure temperature, current and 4 - 20ma outputs.
By Asa R.
The only fault that I don't like is the phone wait time untill I can talk to a representative. The representatives that I have talked with have been very helpful and knowledgeable.
By Bob D.
My order arrived quickly and was complete, but I was disappointed that the set up guide was only a QR code to online instructions. In addition, the setup was not intuitive. I'm lucky that I had the assistance of a preservation consultant to navigate the fine points of sample frequency, alarm set up, etc.
By Joseph C.
Great data logger. Had some issues in setting up until I called Technical Support. The help I got was amazing and after completing their directions the logger worked properly.
By Farley E.
Fast, good service
By Mike