Excellent service
Excellent service
By Richard S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,166 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HOBO Data Loggers, a LI-COR brand, makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support.
HOBO Data Loggers & InTemp Monitoring Solutions (onsetcomp.com) has 1,166 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,166 approved reviews, newest moderated first
Excellent service
By Richard S.
Ordering was easy. We have not yet used the items so I can't say much about them regarding usage, quality, whether or not they will hold up, etc.
By AECOS
Quick and quality service
By Collections C.
Best bang for the buck.
By M HARTLEY, P.
I don't prefer the Bluetooth recording. It's difficult to use and apply.
By Mark R.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Oct 30, 2017
Thanks for your feedback. We understand that Bluetooth communication is not for everybody, which is why we still manufacture many products that use a wired USB connection. Most customers prefer Bluetooth Low Energy communication for its ease of use and for the ability to access loggers that might be difficult to reach with a cable. The ability to use a tablet or a smartphone to manage your data provides other advantages, especially if you are sending that data to the cloud. That said, if you have any suggestions as to how we might make logging data easier for you, please do not hesitate to contact me directly. Customer feedback and new product requests are key components of our product development process, and while I can’t promise that we will meet every request, I can assure you that the right people will get the message. Sincerely, Gregg Daly Customer Advocate Manager 508-743-3141
Excellent service
By INSAK S.
The product is excellent (HOBO MX2202 Temp & light loggers) and customer service was fantastic!
By A Y.
Onset promptly shipped my order for water level loggers. Their technical assistance representative provided some very helpful information on logger deployment and well installation.
By Al