Inexpensive and fast
Inexpensive and fast
By Skylar T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
257 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Novo is the personal auto insurance subsidiary of Telenav, one of the world's largest providers of connected car software and a leading navigation engine supplier to automotive manufacturers.
Novo Insurance (novo.us) has 257 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
257 approved reviews, newest moderated first
Inexpensive and fast
By Skylar T.
The enrollment process was efficient and straightforward. I received an immediate quote with a range of coverage options, which made comparison simple. Interactions with customer service for submitting supporting documentation were seamless and well-handled. The mobile app setup was intuitive and quick. Overall, I am highly satisfied with the level of service and ease of use provided by Novo Insurance.
By Christian E.
I just joined n so far it's great, Im gonna switch to full coverage, after they helped me with liability
By customer
Clarity on the information provided and reasonable price
By Jesus F.
It got me off guard. Little did I know that my bill goes up as the way I drive and I didn't like it because it clearly stated that I accelerated the pedal witch I know it was not accurate I know my car and I know the way that I drive. In fact I was driving in fear that any little mistake I would do it will affect me and the bill was going up high. I had the insurance only for 6 days that how much it took for me to see my bill went from$137 to $153 to $173 every time I drove. No I cancelled right away so I can get the remainder of the money I paid.I got Freeway insurance for $104 a month even if it's only liability it's ok for me. But Navo Never again.
By Essie F.
Very fast and easy
By Deana M.
Fast services and honest.
By customer
Excellent servicio...may bueno...gracias
By customer