Easy sign up excellent price
Easy sign up excellent price
By Tifani
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
257 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Novo is the personal auto insurance subsidiary of Telenav, one of the world's largest providers of connected car software and a leading navigation engine supplier to automotive manufacturers.
Novo Insurance (novo.us) has 257 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
257 approved reviews, newest moderated first
Easy sign up excellent price
By Tifani
Easy to set up
By C M.
Having insurance with this company has been great, so far. I love the fact that I can have full coverage on my vehicle at an affordable rate.
By Robin H.
Getting my new policy was easy and I love the starting price
By Felicita
Very simple online process.
By customerHenry
Customer service and prices
By Ryan R.
So far great customer service!
By William H.
The customer service representative gave me a quote that I was interested in. I purchased the policy and when I was reviewing it, the monthly payment was higher than what was quoted. I reached out to the representative to inquire on why my payment was higher, he then explained to me that he must of been talking to some else when in actuality he wasent.....VERY POOR CUSTOMER SERVICE!!!
By Daniel R.