Great deal and easy to use!
Great deal and easy to use!
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
257 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Novo is the personal auto insurance subsidiary of Telenav, one of the world's largest providers of connected car software and a leading navigation engine supplier to automotive manufacturers.
Novo Insurance (novo.us) has 257 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
257 approved reviews, newest moderated first
Great deal and easy to use!
By customer
My new rates were excellent
By customer
it was easy great Price very happy customer
By A W.
I made the change and it was the best thing I did. Your customer services very, very helpful and very friendly
By customer
I had to search for awhile to find the best price. When I did find Novo they were awesome! I set up my account online myself, but when I did have to call for help, the person I spoke with was so friendly and knowledgeable. Great company!
By Ruth F.
I thought I was buying regular insurance. Now you are trying to force me into premiums based on my driving habits. Not what I want.
By customer
So far I have had a good experience with Nova Insurance. Very professional, knowledgeable and excellent customer service skills.
By Desiree
Customer service was amazing communication was on point
By customer