Great deal and easy to use!
Great deal and easy to use!
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
257 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Novo is the personal auto insurance subsidiary of Telenav, one of the world's largest providers of connected car software and a leading navigation engine supplier to automotive manufacturers.
Novo Insurance (novo.us) has 257 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 176 reviews with 5 stars · Clear filters
Great deal and easy to use!
By customer
My new rates were excellent
By customer
I made the change and it was the best thing I did. Your customer services very, very helpful and very friendly
By customer
I had to search for awhile to find the best price. When I did find Novo they were awesome! I set up my account online myself, but when I did have to call for help, the person I spoke with was so friendly and knowledgeable. Great company!
By Ruth F.
So far I have had a good experience with Nova Insurance. Very professional, knowledgeable and excellent customer service skills.
By Desiree
Customer service was amazing communication was on point
By customer
So far the experience has been very good, I have only had the policy for not even a month but everything seam's to be going real good so far. I had called customer service and they were knowledgeable about the question's that I had asked, plus I didn't have to wait to long for someone to answer.
By cDuaneustomer
It was so easy! I love how it shows my trips and how my driving was. I strive for improvement.
By Karen C.