Brightwheel has a lot of features that…
Brightwheel has a lot of features that our old app didn’t have.
By AC
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
308 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
brightwheel (mybrightwheel.com) has 308 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
308 approved reviews, newest moderated first
Brightwheel has a lot of features that our old app didn’t have.
By AC
Easy and fast to let oarents know info
By Andrea
I love all of the app features and so do all the parents.
By Jacqueline
Really love the app. So much you can do with it. Posting pictures, sending messages individually to parents. So great!!
By Cecilia
Appreciate the constant look to improve and grow. Appreciate that they listen to the customers and get their input
By Elyse S.
I am a parent and also a teacher who use brightwheel. It is very convenient and easy to use. I enjoy seeing updates and I also like being able to communicate with parents better!
By Dana
We are finding it hard to navigate because we are not a daycare center but a preschool
By Francine
We love using Brightwheel. The only down fall is being able to talk to someone live. We depend on the service and when something goes wrong we need it fixed quickly. Luckily we haven’t had to many problems. We like to see in the app to be able to communicate with the staff over the app.
By Jen