I love brightwheel
I love brightwheel! It’s so easy to use and my parents and staff love it!!
By Taylor
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
308 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
brightwheel (mybrightwheel.com) has 308 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
308 approved reviews, newest moderated first
I love brightwheel! It’s so easy to use and my parents and staff love it!!
By Taylor
I love the app it keeps me and parents connected through the day
By Megan
Great program with room to grow but also room for improvement. I would like to see better staff time reporting, so the staff can see but not edit their time log. I'd like to see more options for sorting/locating students. As a newbie to the world of childcare software I found it easy to work with. Love the ability to message all parents. Would like the same ability to message all staff. Great customer service, prompt replies, friendly staff.
By Amy
Brightwheel has been great for me on the day to day basis. It’s an awesome way to keep track of things and to keep in touch with parents
By Emily
Great app, very comprehensive and helpful to users, students and parents.
By Arianna
It is such an easy app to use. Very self explanatory and fast. Love the features it has to update parents on their children! Definitely recommend!
By Bri
Brightwheel is exceptional for allowing parents to be kept up to date on their child's day to day schedule at school.
By Rachael
Over all I think that brightwheel is a good program. Although at times I feel like it takes more time to “chart” what is going on with the kids than our old paper chart
By Deborah