This is such a great way to keep track…
This is such a great way to keep track of our little one’s day. I only gave 4 stars because sometimes it is a little glitchy.
By Addison D.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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308 reviews
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Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
brightwheel (mybrightwheel.com) has 308 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 81 reviews with 4 stars · Clear filters
This is such a great way to keep track of our little one’s day. I only gave 4 stars because sometimes it is a little glitchy.
By Addison D.
This is a nice app, there a few things I would recommend to make things a little easier. Thank you for creating this tool for us!
By EAL
Parents and staff are happy with it. At times it has logged teachers and student out.
By Christina
Bright Wheel could be a great program for Preschools like ours ( we are a 1 room preschool with 2 staff people). My only draw back is that we are located in Arizona (Mountain Time Zone) and our support staff for Bright Wheel is already done for the day (East Coast Time zone) when we can finally find the time after teaching to do the backroom jobs of billing, write lessons and setup our lesson planning for the next week.. The self-help service is okay, but when you need live support it is not there for those who teach and operate the admin side too. If I would have known that the support end was not there from Bright Wheel for us "western side of the U.S. users", I would have left our program operate on the "done on paper" program as to have the hassle of my support coach being in New York when I need an answer to why I can't edit billing or having to watch a video again and again. We may not renew our subscription next year, Bright Wheel is over-priced for what we get.
By Brenda
We use Brightwheel to assist with parent communication for our 3 campuses that serve roughly 300+ families. It makes communication easy and we've had so much positive feedback from parents. They love ti so much more than our previous paper communication that went home every day. We find that parents are more engaged using Brightwheel.
By Brie T.
Great communication tool for all!
By Brittany
Easy to use and helps parents see whats going on with their Child throughout the day.
By Teacher05
Linking to Quickbooks Online would be incredibly helpful!
By Addison