I was hesitant to use Brightwheel but…
I was hesitant to use Brightwheel but our parents love it and it has streamlined the tracking process for it.
By Kathleen
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
308 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
brightwheel (mybrightwheel.com) has 308 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
308 approved reviews, newest moderated first
I was hesitant to use Brightwheel but our parents love it and it has streamlined the tracking process for it.
By Kathleen
An amazing App with tons of awesome features
By Carolyn
Bright wheel helps me keep in touch with parents throughout the day, check in and out, send photos, give meal updates, etc.
By customer
Brightwheel is a great app to stay in connection with parents & let them know how their child is doing all through the day! It’s great.
By Sasha
Brightwheel is easy to navigate and gives me information about my child’s day.
By Cindy
We started using BW a few months ago. My center is relatively small, 30 children, 7 teachers. I really love the app, the ease of use, the way I can communicate with parents and parents can communicate with teachers. I feel there are a few glitches on the app that still need to be worked on. For example, when I make a child inactive, they still show up on my "billing" and "plans" tab. I feel this sometimes can get confusing. I also wish it had a calendar feature, where I can add events or daily activities for the entire month for parents to see.But overall I would recommend this app. It has made communications with parents way easier.
By Joy
So much easier than any app I’ve ever used in childcare!
By Felicia
Great service for daycare providers and billing is super easy to invoice parents.
By Stephanie D.