Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Ditto my other review, never received & they don't want to know!
By Daisy D.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Daisy! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
My dogs absolutely love the dog bed and the couch cover. I don’t need any other couch cover because the dogs only sit on the couch cover dog “bed”. If your even thinking about buying one of there products do it! It’s worth every penny!
By christine N.
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Christine. Thank you so much for taking the time to leave us this amazing review. Looking forward to seeing you again soon! -Team MrFluffyFriend™
I am very pleased with this purchase. I bought these from an online as. I have two tiny dogs. They arrived fairly quickly (particularly with postal strikes!). When I first got them out shook them as they come vacuum packed. After a day of staring at them the dogs decided to try them.out...and have lived in them ever since! The only thing I would say is to size up. I have a medium for my small.dogs.
By Tania
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Tania. Thank you so much for your feedback. We are sorry for your negative experience with the sizing. I want to assure you that your feedback does not go unnoticed. Thank you and have a nice day! -Team MrFluffyFriend™
I received a small bed after ordering a size for a large dog. My dog can only sit in it then jumps out. No invoice came with the product nor did it have a size. So my $89 plus postage was an expensive investment. The promotion was excellent. Still a delivery needs a size marked on it and an invoice. Not happy.
By Eleanor R.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Eleanor! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Good product, dogs love their fluffy bed! Rather long wait for delivery however but glad we've got it at last
By Julie K.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Julie. We are thrilled to know your dog loves the bed. Thank you for pointing out to improve our delivery services in the future. I'll pass your feedback to the team. Have a nice day! -Team MrFluffyFriend™
Wonderful bed and was delivered in a timely manner. I couldn’t be more pleased.
By ANNIE R.
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Annie. Getting positive feedback from fur parents we serve is always a joy. Thanks a lot! -Team MrFluffyFriend™
My dog loves his new bed, he is so snuggly in it. Falls into a deep sleep, Good quality and plush
By John
Response from MrFluffyFriend™· Jan 24, 2023
Hi John! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
The bed was vacuum sealed when it arrived and never did expand to be anything impressive. Bed was also smaller than the dimensions shown online. I wanted to return but was instructed to return it to the warehouse which is in China making it more expensive to return than to donate. I would not recommend this bed to anyone. Very disappointed.
By Barbara C.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Barbara! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
