Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
The bed is super soft and a hit with my picky poodle! The arrival of the bed took longer than I expected but was worth the wait.
By bookwrm
Response from MrFluffyFriend™· Jan 23, 2023
Hi there. Getting positive feedback from fur parents we serve is always a joy. Thank you for pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
Fast delivery of a bed that our Siamese loves
By Jon P.
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Jon. Thank you so much for the 5-star review! We only want what's best for your beloved pet. -Team MrFluffyFriend™
It took too long to ship the product. And you need to get a phone service. I don't trust companies that don't have a contact ph# to resolve disputes.
By Tirrell L.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Tirrell! We are sorry to hear about your negative experience. We try to constantly improve our products with helpful feedback like yours.
Wanted to love but it was torn apart lije an inexpensive plush toy within an hour of opening. Delivery took much longer than expected and missed Christmas- after 1 week of an expensive bed, already in the trash. Stuffing everywhere.
By Molly
Response from MrFluffyFriend™· Jan 18, 2023
Hi Molly! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Took for ever to arrive. Poor communication. Not impressed with lack off information provided.
By David
Response from MrFluffyFriend™· Jan 18, 2023
Hi David! Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.
I made a big mistake, your website needs to be a bit clearer. The picture shown was of a bigger bed with a dog like mine on it. I missed the sizes. I received the bed for a tiny dog like a chihuahua. I wish I could find someone near me to take it and then I would reorder
By Penny
Response from MrFluffyFriend™· Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
I simply love this bed and it is exactly what was described to me on the website. It did take a couple more weeks to arrive (probably due to holiday season) but well worth it. My cat Sparky loves it. If your debating on a bed this one is well worth it. Wish I could send pictures of Sparks.
By Mary E M.
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Mary. We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! -Team MrFluffyFriend™
Great products, easy to buy, good quality, the dogs really do love it.
By Mark
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Mark. We are thrilled to know your dog loves the bed. This review made our day! -Team MrFluffyFriend™
