MrFluffyFriend™Reviews of mrfluffyfriend.com

I ordered two of these. One was fluffy and the other was flat. The company told me that the flat one would fluff up over time, but this isn’t true. It really can’t. There is no way for that to happen, it is simply made differently. I️ probably wouldn’t buy again.

Excelente producto

My special little being absolutely loves her bed!! It is what it says on the box 😊 It has provide her comfort, emotionally and physically. Thank you!

The dog bed was ordered on 12-12-22. The item finally arrived on 01-07-23. I sent a request via PayPay to give me an updated delivery date or refund my order based on the fact that informed delivery never showed they had possession of the item until 01-03-23. I never received any response from the company from my email. Extremely poor communication for a company that prides themselves on customer satisfaction.

Worse customer service I've ever indured text you 8 times about my purchase to return as wasn't as described I was ignored on numerous occasions I wouldn't advise anyone to purchase any goods.from yous as was awful customer service to say the least

I ordered this for my friends small dog and it did arrive fairly quickly- despite the pre Christmas postal strikes. Unfortunately the dog took against it and decided it looked just like the neighbours cat, so the local animal shelter benefited from it. I cannot comment on the quality as my friend lives 300 miles away and I never got to see it!

Very disappointed with the quality of this product. On opening the packaging the bottom of the bed was completely unsewn on one side making it completely unusable. I contacted the company to ask to return and for a full refund (as per the instructions) only to be told that I would need to pay for the postage. They offered that I could keep the dog bed and have a 15% refund. I found out how much it would be to return the bed to the company and as this was very expensive I wrote to them explaining the situation. They returned with another offer of 30% refund. I have accepted that as I felt that was as good as it was going to get. I have tried to repair the bed but the material keeps giving way so it’s not usable. I feel I could have gone to any old market stall and got the same product at a cheaper price and have the same quality product!

The beds I bought are of poor quality, no use for big dogs, to be fair my little dog loves his. Their customer service is non existing,I've sent 3 emails about returning the items and have not got one reply.