Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
My dogs are loving this bed. Great quality . Old.
By Sandra L.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Sandra! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Dog loves it only wish I had bought bigger size
By MRS ANN G.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Mrs. Ann! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Ever got my package that I ordered 12/7 and today is 1/13/23! Money was taken though. I emailed with no response!
By Phyllis A.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Phyllis! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
I ordered a XL dog bed and when I opened the package, it was clearly the wrong size. I even measured the bed and the dimensions were for the Large not the XL dog bed. This company was extremely unhelpful. They were denying the fact they sent me the wrong size, even after I sent them proof in photos! Not only is the wait time for a response terribly long, their outcome for this issue was to send me a 15% refund and when I refused and stuck up for myself some more, they upped it for 30%. All I wanted was the right size that I ordered and PAID for! This happened around the holidays and what a stressful experience this has been. So truthfully, all they're products are not worth the hassle if you're order somehow gets messed up. And before you do buy, Google them and read reviews! I unfortunately did not do this. I impulsively bought because my mom happened to have a good experience. So just be careful everyone.
By Janina L.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Janina! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The shipping time was ridiculous !
By Donna
Response from MrFluffyFriend™· Jan 18, 2023
Hi Donna! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.
Awful— don’t waste your money. Took nearly a month to get to me. Not at all like the picture shows. I hate it.
By Kristine J.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Kristine! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
I've been wanting to get this bed for awhile. I ordered the largest bed for my Corgi thinking that she will have lots of room. I was disappointed when it came and it was small. When she tucks her nose in, her cute fluffy butt hangs outside the bed. It takes her a few times around the bed to get comfortable.
By methree
Response from MrFluffyFriend™· Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
I purchased another one. The animals love them!!! The cat is in there all day and night (except for food)
By Robyn C.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Robyn! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
